ILO Working Paper 140 (2025): Generative AI and Jobs: A Refined Global Index of Occupational Exposure
Task-level occupational exposure framework for generative AI, built from expert input and model predictions.
OPEN SOURCE ↗Specialist retail is experience, expertise, and human connection. AI knows more about wine than any merchant. The merchant provides something AI cannot: personal curation and trusted relationship.
Wine merchants and specialist food retailers operate in a category where human expertise, sensory experience, and personal recommendation create customer value that algorithmic systems struggle to replicate.
AI wine recommendation apps know vastly more about wine than any individual merchant. Vivino has large numbers users getting AI-powered wine recommendations. Yet Majestic Wine, independent wine merchants, and specialist retailers continue to thrive because customers value the trusted human expert who has tasted the wines, knows the customer's palate, and provides a personalised considered recommendation.
Furthermore, specialist retailers curate physical spaces — wine shops, cheese counters, independent bookshops — that provide an experience of discovery and expert human engagement that online and AI cannot replicate. The 'experience economy' is growing, not shrinking, for premium specialist retail.
These are the genuine threats to this profession. They are real, but they are not sufficient to overturn the fundamental analysis. Here is why.
Put the case that Wine Merchant / Specialist Retailer will not survive AI displacement. The system responds with counterarguments from the research base. Strong arguments shift the score — up to a maximum of ±15 points. The system is not an AI. It is a structured argument engine.
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Keep the framework, but add at least one sector-specific source and remove any remaining implied precision.
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This page is grounded in task exposure research and labour-market trend reports, then translated into a reasoned occupation-level argument.
This site now treats exact timelines, total job-loss counts, and regional speed as interpretive estimates unless a cited source states them directly. The argument on this page should be read as a structured forecast, not a guaranteed future.
These impact figures are site estimates for comparison and should not be read as official labour-market counts.
Task-level occupational exposure framework for generative AI, built from expert input and model predictions.
OPEN SOURCE ↗Finds clerical work is the most highly exposed occupational group and that augmentation is often more likely than full occupation automation.
OPEN SOURCE ↗Shows AI exposure is highest in many white-collar cognitive occupations, while manual occupations tend to have lower exposure.
OPEN SOURCE ↗Advanced economies are more exposed to AI because they have more cognitive-intensive jobs; infrastructure and skills limit adoption elsewhere.
OPEN SOURCE ↗Large-employer survey showing clerical roles among the fastest-declining and care, education, software and green-transition jobs among growth areas.
OPEN SOURCE ↗Argues advanced economies are better positioned to benefit from AI due to infrastructure, skills, and institutions.
OPEN SOURCE ↗